Privacy Policy

2. Information We Collect

We may collect:

• Account information: name, email address, password (hashed), and profile details you provide when registering or updating your profile.
• Journey and usage data: your selected journey stage, quiz responses, progress, journal entries, and how you interact with our content and features.
• Payment information: processed by our payment provider (e.g., Stripe); we do not store full card numbers on our servers.
• Device and technical data: IP address, browser type, device type, and similar technical information when you access our services.
• Communications: messages you send to us (e.g., support requests) and any feedback you provide.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services and personalize your experience (e.g., journey-based content, AI coaching).
• Process payments and manage your subscription.
• Send you service-related communications (e.g., account updates, security alerts).
• Send marketing communications if you have opted in; you may opt out at any time.
• Analyze usage to improve our product and develop new features.
• Comply with legal obligations and protect our rights and the safety of our users.

4. Sharing of Information

We do not sell your personal information. We may share your information with: (a) service providers who assist us (e.g., hosting, analytics, payment processing) under strict confidentiality obligations; (b) legal or regulatory authorities when required by law; and (c) in connection with a merger, sale, or other transfer of assets, with notice to you as required by law.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data; we will process such requests in accordance with applicable law.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. You can update much of your information in your account settings. To exercise other rights or make a request, contact us at support@dad.plus. You may also have the right to lodge a complaint with a supervisory authority.

8. Cookies and Tracking

We and our service providers may use cookies, pixels, and similar technologies to operate our services, remember your preferences, and analyze usage. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy if referenced on our site.

9. Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If you believe we have collected such information, please contact us at support@dad.plus so we can delete it.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and update the "Last updated" date. Material changes may be communicated via email or in-app notice. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, please contact us at support@dad.plus.